SUPPORT / WE ARE HERE
Need a hand? We're one message away.
Integration questions, billing, partnerships or security feedback — pick whichever channel suits you best.
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Telegram live support
Fastest human response. Integration debugging, top-ups, key issues — just chat.
@jiongpeng368 ↗🎟️
Dashboard tickets
Account, order and billing issues are best handled as tickets — fully trackable.
Open dashboard ↗✉️
Email support
Non-urgent matters or anything needing attachments. We reply within one business day.
support@apikit.cc🕐 Live support hours: 13:00–01:00 (UTC+8). Messages outside these hours are answered first thing next session; the platform and API service run 24/7 regardless.
Email lines
Maybe there's a faster answer
404 on model calls (wrong identifier), 401 (key issues), balance checks — most common issues self-resolve in a minute. Check the troubleshooting table in the WorkBuddy guide or the quick start.
Official notice: support staff will never ask for your password, email verification codes or 2FA codes. Report anything suspicious via a ticket immediately.